Fullstory

The Fullstory integration allows you to record sessions and events with your Fullstory account.

Setup

To set up the integration with HowdyGo, follow these steps:

1. Add an additional capture domain:

   • In Fullstory go to Settings > Data Capture and Privacy > Data Capture > Capture data by domain.
   • Ensure that the domain you are sharing demos from (either app.howdygo.com or your custom domain) is permitted. For more information on custom domains, refer to the custom domain documentation (opens in a new tab).

2. Obtain your Org Id:

   • In Fullstory go to Settings > Data Capture and Privacy > Fullstory Setup.
   • Note the line containing _fs_org in your setup script. This line contains your Org Id.
   • If you're unsure about finding your Org Id, refer to the Fullstory support article (opens in a new tab) for assistance.

3. Once you have updated your domain settings, send a copy of your Org Id to our support team via email.

4. Wait for our support team to configure the integration on our side and confirm to you that it is ready to use.

Events

Demo Open

Triggered when a prospect opens a demo.

{
  "eventName": "howdygo_demo_open",
  "eventProperties": {
    "demo_id": {
      "type": "string",
      "format": "uuid"
    },
    "demo_title": {
      "type": "string"
    },
    "demo_url": {
      "type": "string",
      "format": "uuid"
    }
  }
}